CONTACT US
We’re here for you — whether you need advice, help with an order, or just want to stop by for a chat
Get in touch
Do you have a question, need help choosing products, or solving an order issue? Our team is ready to assist you. Whether you're a beginner or a seasoned veteran, we always provide clear and fair information.
Contacts by department
PlasticWargaming Store (Brno)
- Phone (store): +420 737 836 326
- Address: Anenská 7, 602 00 Brno
- Opening hours: Mon–Fri 13:00–22:00, Sat–Sun 13:00–23:00
- Email (visits, assortment, gaming area): info@plasticwargaming.com
- Claims / Returns: reklamace@plasticwargaming.com
Claims are handled by Petr directly in the store thanks to direct communication with suppliers.
E‑shop & Orders
- Phone (e‑shop): +420 732 531 928
- Email for orders: order@plasticwargaming.com
- Returns or exchanges (14 days): info@plasticwargaming.com
Returns and exchanges from the e‑shop are handled by Jenda. - General e‑shop questions: info@plasticwargaming.com
Contact emails
- General inquiries: info@plasticwargaming.com
- Orders: order@plasticwargaming.com
- Claims: reklamace@plasticwargaming.com
Billing information
PlasticWargaming s.r.o.
- Registered office: Nové sady 988/2, 602 00 Brno
- Company ID: 23814519
- VAT ID: CZ23814519
Bank details
- CZK account: 6757838339/0800
- EUR account: 2200026263/0800
Do you have a question or need help? Call or write to us — we’re here for you every day.
PlasticWargaming Team
PlasticWargaming Team
