Transparent pricing

We keep our shipping prices simple and fair — no hidden fees, no surprises.

How we take care of your order

At PlasticWargaming, we take shipping just as seriously as your armies. Every package is packed by hand, carefully, and in a way that survives even a longer journey – without damaged boxes or bent corners.

We ship quickly, communicate clearly, and work only with carriers who consistently maintain quality.

How fast we ship

• Orders received before 12:00 are usually shipped the same day.
• Standard dispatch time is within 24 hours after payment confirmation or cash‑on‑delivery order.
• After shipping, you will receive a tracking number so you can check your parcel anytime.

When will the package arrive?

We want your miniatures to reach you as soon as possible and in perfect condition. Typical delivery times:

• Packeta Home Delivery – usually within 24–48 hours after dispatch.
• PPL – home delivery usually within 1–2 business days.

How we pack your parcels

• We use sturdy cardboard boxes and shock‑absorbing fillers.
• Miniature boxes are protected to prevent bent corners or lids.
• For higher‑value orders, we add extra reinforcement and protective elements.
• Everything is manually checked before shipping – no “throw it in a box and done”.

Personal collection

You can pick up your order, play a game, or get advice from Petr.

Delivery across the Czech Republic

Payment methods

What if something goes wrong?

If the parcel gets lost, arrives damaged, or incomplete, we handle it immediately. Just write or call us.

Claims are handled directly by Petr at the store – thanks to direct communication with suppliers, things move quickly and fairly.