Customer support:info@plasticwargaming.com
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    Contacts · PlasticWargaming

    The right contact. A fast response.

    Store, online shop, orders, complaints and billing — every enquiry goes directly to the right person.

    We are not an anonymous online shop. Call, email or visit us in person at Anenská 7 in Brno.

    Send an email Call the store
    Quick contactWe are here to help
    General emailinfo@plasticwargaming.com Brno store+420 737 836 326 Online shop and orders+420 720 339 904

    If you are unsure which contact to use, email info@plasticwargaming.com.

    Store and gaming spaceAnenská 7/7, Brno602 00 Brno
    Opening hoursMon–Fri 13:00–19:00Sat 9:00–14:00
    Company ID23814519VAT ID CZ23814519
    NavigationPlan your routeTo our store in central Brno
    Choose by what you need help with

    Who should you email or call?

    Choose the right contact and your message will go directly to the person responsible.

    Email the right place directly

    Contact emails

    Choose the area your enquiry relates to.

    01 / INFOGeneral enquiriesinfo@plasticwargaming.com
    02 / ORDERSOrdersorder@plasticwargaming.com
    03 / COMPLAINTSComplaintsreklamace@plasticwargaming.com
    04 / BILLINGBillingfakturace@plasticwargaming.com
    Official company details

    Billing and bank details

    All the details for invoices, payments and administration, clearly presented in one place.

    Billing details

    PlasticWargaming s.r.o.

    • Registered officeNové sady 988/2, 602 00 Brno
    • Company ID23814519
    • VAT IDCZ23814519
    • Commercial RegisterFile No. C 147260, Regional Court in Brno
    • Billingfakturace@plasticwargaming.com
    Bank details

    Accounts for payments

    CZK account6757838339/0800
    EUR account2200026263/0800

    Click an account number to select it and copy it easily.

    Store and gaming space

    Find us at Anenská 7

    Start navigation
    We are here when you need advice

    What do we help with most often?

    From choosing your first products to resolving an order or complaint.

    01 / CHOOSING

    Product selection

    We help you choose an army, paints, tools and the right place to start.

    02 / ORDERS

    Orders

    We help with availability, order status and personal pickup.

    03 / SUPPORT

    Complaints and returns

    We direct you to the right contact and help resolve everything.

    Have a question? Get in touch.

    Call, email or visit us in person. We would rather resolve everything quickly and personally than leave you confused.

    Send an email Call the store