How to shop?
From the first click to the first battle.
Simple, fast and fair. You choose, place your order and we take care of the rest.
Whether you are starting your first army, looking for the right starter bundle or adding more miniatures, we will guide you through the purchase without the chaos. If you are unsure, we are players helping players.
- Choose the products you enjoy
- Add them to your basket
- Select delivery or personal collection
- Track your order
- Build, paint and play
We are not an anonymous online store. We will advise you based on your faction, budget and whether you mainly want to play, paint or both.
Starting completely from scratch?
This simple checklist will help you make the right purchase the first time and save time, money and stress.
Choose your faction
Decide based on the story, playstyle and appearance of the miniatures. The most important thing is choosing an army you genuinely enjoy.
Consider a starter bundle
You will get a useful foundation, not just a random mix of products.
Add the painting basics
Primer, a few paints and a brush are the fastest and most sensible way to begin.
If in doubt, ask us
We will recommend a specific set based on your faction, budget and goal.
Here is how your purchase works
From your first choice to opening the parcel, you will always know what comes next.
Choose what you enjoy
If you are just starting out, we recommend our special bundles. They are put together by players for players and often contain exactly what you need for your first battle or your first steps into the hobby.
For inspiration, tutorials and advice on what goes with what, visit Advice and information. Before ordering, you can also browse Everything you need to know, where you will find answers to the most common questions.
If you are unsure, send us a message or give us a call. We will be happy to help without the unnecessary fluff.
Add it to your basket
Choose your products and add them to the basket. From time to time, you may also receive a voucher for your next purchase — so we recommend checking your e-mail after completing your order.
We recommend joining our loyalty programme. You collect points, receive discounts and can see your orders and their current status in your account.
Choose delivery or personal collection
Select the option that suits you best:
- Delivery to an address — home or work. We pack everything carefully so it arrives in perfect condition.
- Pick-up box or pick-up point — convenient collection at a time that suits you. Just remember to check the storage period.
- Personal collection in Brno — stop by, have a coffee, talk hobby with us and browse more products in person.
Dispatch and tracking
After confirming your order, you will receive an e-mail with a summary and your order number.
Once we dispatch your parcel, you will receive a tracking number so you can follow it online. If you need anything, simply reply to the e-mail — that way, we immediately know which order you are asking about.
Play, create and return for reinforcements
Start building, painting and playing. Follow us on social media or subscribe to our newsletter so you do not miss news, events and competitions.
When you are ready to expand your army, we will still be here for you. We will gladly recommend what makes sense as your next step and what is unlikely to offer much value just yet.
Need help?
Choose quick advice from a distance or visit us in person in Brno.
Want a starter recommendation?
Tell us which faction interests you, what your budget is and whether you mainly want to play or paint. We will send you a specific recommendation.
Send an e-mailWant to visit our store?
See the products in person, get our advice and take home everything you need for the next step in your hobby.
Contact and store detailsEvery story begins with a great miniature.
Want a quick starter recommendation?
Write to us and we will send you a specific list based on your faction, budget and whether you mainly want to play, paint or both. No generic advice — just a recommendation that makes sense.
Ask for a recommendation The PlasticWargaming team