On Request
Not on the website? That does not mean we cannot source it.
Looking for a specific box, an older edition, a rare model or hobby equipment you cannot find anywhere?
Contact us. Thanks to our supplier network and the PlasticWargaming community, we can often find products outside the regular range.
What can we source for you?
From the regular range to products that have almost disappeared from stores.
Products not yet in stock
We will check the availability of upcoming releases and whether they can be ordered.
Warhammer and the regular GW range
Warhammer 40,000, Age of Sigmar, Middle-earth and other game systems.
Paints, brushes and tools
Bases, accessories, terrain and other equipment for building and painting.
Older and “invisible” items
We will try to find products that are not in our regular catalogue or are no longer normally available.
Hard-to-find products
If there is a realistic chance, we will check our contacts and available options.
How does the service work?
Five clear steps from your first message to receiving the product.
Send an enquiry
Tell us the name or code, send a link or attach a photo.
We check the options
We verify availability with our suppliers.
You receive the price and lead time
We give you a realistic price and expected delivery date.
You confirm the order
Once confirmed, we order and reserve your item.
You receive the product
When it arrives, we arrange personal pickup or delivery.
What should you include in your enquiry?
You do not need to have every detail. But the more information you send, the faster we can find the right product or a suitable alternative.
What can you expect from us?
Open communication, realistic options and no waiting without updates.
We reserve your item
Once you approve the price and lead time, we order and reserve the product, then arrange collection or delivery when it arrives.
We tell you straight away
We suggest a newer box or another variant. If the manufacturer does not release the goods, we refund your money in full.
Frequently asked questions
Important information before sending your enquiry.
Is the enquiry binding?
No. We first check availability and tell you the price and realistic lead time. The order is created only after you confirm it.
May a deposit be required?
Yes, a deposit may be required for some items. We will always tell you before you confirm the order.
What does confirming the order mean?
By confirming, you agree to the quoted price and expected delivery date.
What if the manufacturer does not release the goods?
If payment has already been made, we will refund your money in full.
What if you cannot source the requested product?
We will let you know as soon as we have an update. We will suggest an alternative — such as a newer box or another variant — or cancel the order without delay.
Where can I find the complete terms and conditions?
Full information is available in our terms and conditions.
Looking for your dream model but cannot find it anywhere?
Send us the most precise description you can. We will check the options and tell you whether we can source it, how much it will cost and when it can arrive.
Send an enquiry